Effective Date: October 17, 2025
At Chatori.pk, your privacy is our top priority. We respect your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us when you use our website, app, or place an order.
We may collect the following types of information:
Personal Information:
Your name, phone number, delivery address, and email address provided when placing an order or creating an account.
Payment Information:
Details related to your order transactions. (We do not store your credit/debit card details — all payments are securely processed through verified third-party payment providers.)
Usage Data:
Information about how you use our website or app — such as pages visited, order history, and preferences.
Location Data (Optional):
If you allow, we may use your device’s location to suggest nearby delivery options.
We use your information to:
Process and deliver your food orders.
Improve our menu, service quality, and user experience.
Send order updates, offers, or promotions (only if you agree).
Respond to customer service requests or feedback.
Maintain the safety and security of our website, app, and users.
We use industry-standard encryption, firewalls, and secure servers to protect your data.
Your information is only accessible to authorized staff who are trained to handle it responsibly.
We never sell, rent, or trade your personal data to any third party.
We may share limited data only when necessary:
With delivery partners for fulfilling your order.
With payment processors to securely handle your transactions.
With service providers who help us operate our website and app (e.g., hosting or analytics).
All partners are required to protect your data and use it only for Chatori.pk’s legitimate business purposes.
We use cookies and similar tools to:
Improve website performance and user experience.
Save your preferences for faster checkout.
Analyze trends and usage data for service improvement.
You can control or disable cookies in your browser settings.
You have the right to:
Request a copy of your personal information.
Update or correct your data.
Withdraw consent for marketing messages.
Request deletion of your data (where legally allowed).
To exercise these rights, email us at privacy@chatori.pk.
We keep your data only for as long as necessary to provide our services and comply with legal requirements.
Our website or app may contain links to third-party platforms (such as delivery apps or social media).
Chatori.pk is not responsible for their privacy practices. Please review their policies before sharing your information.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.”
Your continued use of our services after changes means you agree to the revised policy.
If you have any questions, concerns, or feedback about this Privacy Policy, please contact us:
📧 Email: privacy@chatori.pk
🌐 Website: www.chatori.pk
📍 Location: Karachi, Pakistan